What happens when a company's DEI effort goes beyond the traditional gender focus? Learn from…
Janet RameyJune 15, 2021
Wholesale recruitment in the form of poaching teams from other delivery centers—both captive and provider—is…
Deborah KopsJune 8, 2021
What is diversity? How do you define it? I asked 4 global leaders. Their varied…
Janet RameyMay 26, 2021
Practitioner to advisor: not all will make a successful transition. Many years leading a GBS…
Deborah KopsMay 12, 2021
Global business service teams provide a unique challenge for diversity initiatives because one size does…
Janet RameyMay 1, 2021
When roles in GBS teams are unclear, collisions, overlaps, and gaps in delivery often follow.…
Janet RameyApril 28, 2021
Photo credit: Kristin Marie Enns-Kavanagh Or will it go the way of the woolly mammoth?…
Deborah KopsApril 21, 2021
GBS success is driven by strong teams working together end-to-end to deliver. Value creation, however,…
Janet RameyApril 9, 2021