Careers

Developing a great GBS career is both an art and a science. Check out top tips for success.

Careers Latest

Forewarned is Forearmed

Whether the gig is a new build, reboot, or silent-running of an established operation, not taking time to do due diligence is a huge mistake.
Deborah Kops
September 3, 2024
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No Exit

As GBS leaders ponder the next steps in their careers, some are finding enterprise career paths limited. Read on to learn what blocks internal moves, and how to navigate.
Deborah Kops
July 23, 2024
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Why Don’t GBS Leaders Last Very Long?

Why is job hopping on the rise in GBS? Is it the nature of the beast? Is the model fragile? Read on for insights and analysis.
Deborah Kops
June 3, 2024
Careers Latest Organization Talent

Respect the DNA

GBS can’t afford to disregard internal talent, both politically or financially. Hiring from within respects the enterprise’s DNA.
Deborah Kops
April 30, 2024
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Going Gig? Not Like Eating a Piece of Cake

Think it’s easy to waltz into the world of successful interim roles? Well, it’s not exactly a piece of cake.
Deborah Kops
February 26, 2024
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The Talent Market’s Tight but the Candidate’s Not Right

Deborah Kops, Sourcing Change I’ve never seen such a mismatch of supply and demand in the shared services space. While new enterprises are adopting the model at what seems to be an unprecedented pace post-COVID, at the same time, there are a surprising number of experienced shared services professionals out on the street. Is this […]
Deborah Kops
October 31, 2023
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So, you want to be promoted to GBS leader

Ever notice how few folks within a global business services (GBS) operation are promoted to leader when the top dog goes onto other pastures? Wonder why there’s a glass or concrete ceiling for incumbents who know the business, have mastered GBS management concepts, and have proved their loyalty to the cause? The recent promotion of […]
Deborah Kops
August 29, 2023
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Crossing the Chasm: Why is it so hard to move from BPO to GBS leader?

With GBS talent is in short supply, discounting BPO talent limits options. Moving from BPO to enterprise shouldn’t be difficult, but often is.
Deborah Kops
September 7, 2021
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Next act: can GBS practitioners successfully reinvent themselves as independent advisors?

Practitioner to advisor: not all will make a successful transition. Many years leading a GBS organization isn’t enough in a crowded market.
Deborah Kops
May 12, 2021
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“Call me anything but late for dinner.”

The misplaced obsession with title in Global Business Services
Deborah Kops
May 5, 2021
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Want Value? Four Roles Make or Break GBS Success

GBS success is driven by strong teams working together end-to-end to deliver. Value creation, however, depends on several strategic roles.
Janet Ramey
April 9, 2021
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Global Process Owners – You’re in demand (now more than ever!)

The market for Global Business Services talent is heating up, despite opinions to the contrary. But the roles that are most in demand – Global process owners (GPOs).
Janet Ramey
November 11, 2020

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