In the face of the future of work, blended workforce strategies deliver flexibility. Is yours keeping pace?
Today’s GBS job seekers have a real problem beyond a choppy job market: the content of the majority of GBS roles is hopelessly imprecise.
For GBS, the HIRE Act is a shot across the bow. If you’re a BPO or GBS that depends on global labor arbitrage, you ignore it at your peril.
Getting the right fit in management persona — intentional style, approach, and level of engagement — is a critical success factor for GBS.
Wholesale recruitment in the form of poaching teams from other delivery centers—both captive and provider—is now pretty much part of the playbook.
Don’t despair, GBS professionals. While the jobs market is certainly been impacted by lower volumes and cost cutting initiatives, there remains a market for good talent with certain capabilities to deliver the GBS promise.
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