Deborah Kops, sourcingchange.com Finally, GBS organizations have woken up to the reality that it’s not…
Deborah KopsSeptember 29, 2023
Deborah Kops, sourcingchange.com Lately, I’ve been sleepless about the fact that GBS evolution appears to…
Deborah KopsAugust 1, 2023
Benefits of a GBS model are many: reduced cost, leveraged technology, integrated processes end to…
Deborah KopsJuly 25, 2023
Blueprint or wallpaper: how is your team seeing your global business services (GBS) strategy? Your…
Deborah KopsJuly 9, 2023
For GBS organizations seeking to increase scope and scale, corporate marketing is an alluring target.…
Deborah KopsJune 6, 2023
GBS transitions ideally appear calm as a duck on water. But below the waterline, the…
Deborah KopsApril 19, 2023
The new transformational leader rides in on a white horse to make a mark on…
Deborah KopsApril 3, 2023
GBS and shared services are susceptible to executive whim and short memories. Are you ready…
Deborah KopsJanuary 19, 2022
With GBS talent is in short supply, discounting BPO talent limits options. Moving from BPO…
Deborah KopsSeptember 7, 2021