Will BPOs sit up and listen? Should they? Will we start to see their expertise…
Deborah KopsApril 24, 2025
Global business organizations grow, but they also shrink. Is The Incredible Shrinking Man a parable…
Deborah KopsFebruary 26, 2025
What's in a name? is GCC a synonym for GBS? Or a different delivery model?…
Deborah KopsJanuary 23, 2025
Here’s a prescription from Dr Deb: ten resolutions that should see GBS leaders through what…
Deborah KopsJanuary 4, 2025
GBS is highly contextual, reflecting culture, strategy and organization. No surprise, then that GBS looks…
Deborah KopsNovember 27, 2024
Is a merger or acquisition (M&A) in your GBS future? Be aware that M&A activity…
Deborah KopsNovember 6, 2024
Given the paucity of leaders in the C-Suite, what does the phrase “seat at the…
Deborah KopsSeptember 26, 2024
Whether the gig is a new build, reboot, or silent-running of an established operation, not…
Deborah KopsSeptember 3, 2024