Janet Ramey

Talking Talent with the APEX GBS Standards Committee

Principal Deborah Kops joined Tony Saldanha and Tim Palmer of the APEX GBS Standards Committee to discuss GBS talent. Listen for insights on the state of the talent market.

Resources & Reports

Global Business Services Rewards Survey 2024 For the second time, Sourcing Change, now in conjunction with Everest Group, has taken the pulse of the industry’s rewards for high-impact GBS “make it happen” roles. Unlike typical corporate compensation surveys─a valuable tool in the arsenal of every HR department’s compensation and benefits function─we correlate factors such as […]

Has COVID Changed Industry Conference-Going For the Better ?

How has COVID changed industry conference-going? Read on for a trip report from SSON’s 25th Shared Services & Outsourcing week in Orlando.

Why Now is the Time to Transform the Employee Experience

Stepping up to lead Employee Experience raises your organization’s visibility, impact, and value. What’s stopping you from taking the lead?

Beyond Gender: BOC’s Innovative Program to Accelerate Inclusion and Equity

What happens when a company’s DEI effort goes beyond the traditional gender focus? Learn from Paulette Ansara, BOC South Pacific.

It’s Official! Sourcing Change is a certified Women’s Business Enterprise

Sourcing Change is proud to announce national certification as a Women’s Business Enterprise by the Greater Women’s Business Council

Tricky Business: Powerful Ways to Define Diversity

What is diversity? How do you define it? I asked 4 global leaders. Their varied answers might surprise you.

From Difference, Value: Diversity in Global Business Services

Global business service teams provide a unique challenge for diversity initiatives because one size does not fit all.

Are your GBS Teams Playing Their Positions?

When roles in GBS teams are unclear, collisions, overlaps, and gaps in delivery often follow. Learn the signs, causes and ways to fix misalignment in your organization.

Got Diversity Best Practices? Apply now!

SSON’s Impact Awards represent the highest level of recognition for the impact shared services have on enterprise. Apply today – and have your SSO recognized for its achievements. Applications are free.

Want Value? Four Roles Make or Break GBS Success

GBS success is driven by strong teams working together end-to-end to deliver. Value creation, however, depends on several strategic roles.

Global Process Owners – You’re in demand (now more than ever!)

The market for Global Business Services talent is heating up, despite opinions to the contrary. But the roles that are most in demand – Global process owners (GPOs).