When roles in GBS teams are unclear, collisions, overlaps, and gaps in delivery often follow.…
Janet RameyApril 28, 2021
Photo credit: Kristin Marie Enns-Kavanagh Or will it go the way of the woolly mammoth?…
Deborah KopsApril 21, 2021
GBS success is driven by strong teams working together end-to-end to deliver. Value creation, however,…
Janet RameyApril 9, 2021
Ten Predictions That May Surprise You. Is your crystal ball as clear as ours?
Sourcing ChangeJanuary 11, 2021
The market for Global Business Services talent is heating up, despite opinions to the contrary.…
Janet RameyNovember 11, 2020
Don’t despair, GBS professionals. While the jobs market is certainly been impacted by lower volumes…
Deborah KopsOctober 21, 2020
In many sourcing endeavors, stakeholders are an afterthought, obviously a customer but more often a…
Deborah KopsMarch 24, 2014
Is technology fulfilling its promise for finance service delivery? And is finance service delivery ready…
Deborah KopsFebruary 19, 2014