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attract talent with carrotArchiveLatestOrganizationResourcingTalent

Easy come, easy go: the pleasures and pitfalls of poaching service delivery teams

Wholesale recruitment in the form of poaching teams from other delivery centers—both captive and provider—is…
Deborah Kops
Deborah KopsJune 8, 2021
girls playing soccerArchiveLatestOrganizationViewpoints

Are your GBS Teams Playing Their Positions?

When roles in GBS teams are unclear, collisions, overlaps, and gaps in delivery often follow.…
Janet Ramey
Janet RameyApril 28, 2021
wooly mammothArchiveLatestModelsOrganizationViewpoints

Is your GBS organization truly resilient?

Photo credit: Kristin Marie Enns-Kavanagh Or will it go the way of the woolly mammoth?…
Deborah Kops
Deborah KopsApril 21, 2021
LatestModelsOrganizationViewpoints

Making Change: Implementing GBS in Professional Services Firms

When a company’s intrinsic value rests on the ability to attract, satisfy and retain very…
Deborah Kops
Deborah KopsApril 14, 2021
four connected peopleArchiveCareersLatestOrganization

Want Value? Four Roles Make or Break GBS Success

GBS success is driven by strong teams working together end-to-end to deliver. Value creation, however,…
Janet Ramey
Janet RameyApril 9, 2021

Recent Posts

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  • Trouble Ahead: Hazardous Waters for GBS and Shared Services
  • Out With the Old, In With the New? 10 Predictions for the 2022 GBS Talent Market
  • Has COVID Changed Industry Conference-Going For the Better ?
  • Crossing the Chasm: Why is it so hard to move from BPO to GBS leader?

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