When a company’s intrinsic value rests on the ability to attract, satisfy and retain very…
Deborah KopsApril 14, 2021
Don’t despair, GBS professionals. While the jobs market is certainly been impacted by lower volumes…
Deborah KopsOctober 21, 2020
In many sourcing endeavors, stakeholders are an afterthought, obviously a customer but more often a…
Deborah KopsMarch 24, 2014
Is technology fulfilling its promise for finance service delivery? And is finance service delivery ready…
Deborah KopsFebruary 19, 2014
For those of you wondering whether GBS is good for the finance function, please peruse…
Deborah KopsNovember 7, 2013
There's a sea change in the market for global services talent. Few sourcing leaders without…
Deborah KopsOctober 19, 2013
By Deborah Kops The current common wisdom assumes that GBS leadership will be the pinnacle…
Deborah KopsSeptember 3, 2013
By Deborah Kops Outsourcing and Club Med in the same breadth—you’ve got to be kidding!…
Deborah KopsJuly 2, 2013