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waves crashing on open oceanLatestModelsViewpoints

Is there an Atlantic divide in GBS?

GBS is highly contextual, reflecting culture, strategy and organization. No surprise, then that GBS looks…
Deborah Kops
Deborah KopsNovember 27, 2024
A mature man sitting in a waiting roomArchiveLatestModelsOrganizationViewpoints

The Waiting Game

Is a merger or acquisition (M&A) in your GBS future? Be aware that M&A activity…
Deborah Kops
Deborah KopsNovember 6, 2024
Set at the tableArchiveLatestModelsViewpoints

If you don’t have a seat at the table, are you on the menu?

Given the paucity of leaders in the C-Suite, what does the phrase “seat at the…
Deborah Kops
Deborah KopsSeptember 26, 2024
Changing of the guardDiversityLatestModelsViewpoints

Changing of the Guard

Will next generation GBS leaders will force a radical rethink of the model, create newoperating…
Deborah Kops
Deborah KopsJune 25, 2024
Man launches from a springArchiveCareersLatestModels

Why Don’t GBS Leaders Last Very Long?

Why is job hopping on the rise in GBS? Is it the nature of the…
Deborah Kops
Deborah KopsJune 3, 2024
GBS value driver report imageArchiveLatestModelsViewpoints

Discover a New Value Driver for Global Business Services (GBS)

Benefits of a GBS model are many: reduced cost, leveraged technology, integrated processes end to…
Deborah Kops
Deborah KopsJuly 25, 2023
Marketing campaign and content creation: the next great frontier for GBS organizationsArchiveLatestModelsViewpoints

Could Corporate Marketing be the Hidden Goldmine GBS Organizations Are Missing Out On?

For GBS organizations seeking to increase scope and scale, corporate marketing is an alluring target.…
Deborah Kops
Deborah KopsJune 6, 2023
ArchiveModelsViewpoints

Trouble Ahead: Hazardous Waters for GBS and Shared Services

GBS and shared services are susceptible to executive whim and short memories. Are you ready…
Deborah Kops
Deborah KopsJanuary 19, 2022
wooly mammothArchiveLatestModelsOrganizationViewpoints

Is your GBS organization truly resilient?

Photo credit: Kristin Marie Enns-Kavanagh Or will it go the way of the woolly mammoth?…
Deborah Kops
Deborah KopsApril 21, 2021
LatestModelsOrganizationViewpoints

Making Change: Implementing GBS in Professional Services Firms

When a company’s intrinsic value rests on the ability to attract, satisfy and retain very…
Deborah Kops
Deborah KopsApril 14, 2021
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