GBS transitions ideally appear calm as a duck on water. But below the waterline, the…
Deborah KopsApril 19, 2023
GBS and shared services are susceptible to executive whim and short memories. Are you ready…
Deborah KopsJanuary 19, 2022
How has COVID changed industry conference-going? Read on for a trip report from SSON's 25th…
Janet RameySeptember 27, 2021
Stepping up to lead Employee Experience raises your organization's visibility, impact, and value. What's stopping…
Janet RameyAugust 3, 2021
What is diversity? How do you define it? I asked 4 global leaders. Their varied…
Janet RameyMay 26, 2021
Practitioner to advisor: not all will make a successful transition. Many years leading a GBS…
Deborah KopsMay 12, 2021
When roles in GBS teams are unclear, collisions, overlaps, and gaps in delivery often follow.…
Janet RameyApril 28, 2021
Photo credit: Kristin Marie Enns-Kavanagh Or will it go the way of the woolly mammoth?…
Deborah KopsApril 21, 2021