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What kind of a shared services leader are you?

What is the path that takes someone to become a leader in shared services, and…
Deborah Kops
Deborah KopsApril 17, 2013
Archive

Picking on outsourcing execs AGAIN?

If you are so inclined, check out my latest contribution on HfS Research's Blog. Since…
Deborah Kops
Deborah KopsApril 4, 2013
Archive

Do retained teams screw up outsourcing?

  Heaps of blame is placed on the outsourcing provider when a relationship goes south.…
Deborah Kops
Deborah KopsApril 3, 2013
Archive

The Joys of Sourcing Intercourse

If you think the titillating title will transport you beyond the bounds of propriety, don’t…
Deborah Kops
Deborah KopsApril 2, 2013
Archive

Luck o’ the Irish Outsourcing Leaders

Not too long ago I met an Irishman named Coleman O’Flynn at an outsourcing transformation conference.…
Deborah Kops
Deborah KopsMarch 15, 2013
Archive

Making an outsourcing relationship better: that’s above my pay grade

  There seems to be a trend going on amongst outsourcing client types. It’s called…
Deborah Kops
Deborah KopsMarch 12, 2013
Archive

Outsourcing industry—where’s your voice post Delhi?

It’s been over two months since the brutal rape that left a 23 year old…
Deborah Kops
Deborah KopsMarch 5, 2013
Archive

The Religion of Outsourcing

  “Outsourcing is a religious decision. You either believe in it or you don’t.” So…
Deborah Kops
Deborah KopsFebruary 28, 2013
Archive

Farewell to the founding fathers (of the outsourcing variety)

There’s been a little-remarked upon trend going on over the last few years—the retirement of…
Deborah Kops
Deborah KopsFebruary 20, 2013
Archive

“Call me maybe”– sales approach at outsourcing conferences?

Now I’m not always current on the latest pop (for me, the zenith of pop…
Deborah Kops
Deborah KopsFebruary 14, 2013
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