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Outsourcing industry—where’s your voice post Delhi?

It’s been over two months since the brutal rape that left a 23 year old…
Deborah Kops
Deborah KopsMarch 5, 2013
Archive

The Religion of Outsourcing

  “Outsourcing is a religious decision. You either believe in it or you don’t.” So…
Deborah Kops
Deborah KopsFebruary 28, 2013
Archive

Farewell to the founding fathers (of the outsourcing variety)

There’s been a little-remarked upon trend going on over the last few years—the retirement of…
Deborah Kops
Deborah KopsFebruary 20, 2013
Archive

“Call me maybe”– sales approach at outsourcing conferences?

Now I’m not always current on the latest pop (for me, the zenith of pop…
Deborah Kops
Deborah KopsFebruary 14, 2013
Archive

Outsourcing Relationships: Not Puppy Love

I’ve been obsessed about what constitutes a good outsourcing relationship for some time. Whenever I…
Deborah Kops
Deborah KopsFebruary 13, 2013
Archive

Shared services and outsourcing: Aren’t we just moving the deck chairs around?

  If you think about our efforts to transform business functions through shared services and…
Deborah Kops
Deborah KopsFebruary 10, 2013
Archive

Legal: The Hardest Profession to Make Outsourcing Change?

The last bastion against outsourcing? Recently I sat down with Ed Brooks of the LPO Program…
Deborah Kops
Deborah KopsFebruary 5, 2013
Archive

Global Business Services at the Top Table? Servants don’t dine with their employers!

Over the past few weeks, it seems as if everyone is talking GBS, GBS, GBS.…
Deborah Kops
Deborah KopsFebruary 4, 2013
Archive

Is Innovation in Outsourcing Insanity?

  I’m obsessed with the concept of innovation resulting from outsourcing. I’d love to find…
Deborah Kops
Deborah KopsFebruary 1, 2013
Archive

Buyers Forget that Outsourcing RFPs are Sales Jobs

Providers aren’t the only sellers in the outsourcing game. In fact, if a buyer doesn’t…
Deborah Kops
Deborah KopsJanuary 29, 2013
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