I’ve been obsessed about what constitutes a good outsourcing relationship for some time. Whenever I…
Deborah KopsFebruary 13, 2013
The last bastion against outsourcing? Recently I sat down with Ed Brooks of the LPO Program…
Deborah KopsFebruary 5, 2013
Over the past few weeks, it seems as if everyone is talking GBS, GBS, GBS.…
Deborah KopsFebruary 4, 2013
I’m obsessed with the concept of innovation resulting from outsourcing. I’d love to find…
Deborah KopsFebruary 1, 2013
Providers aren’t the only sellers in the outsourcing game. In fact, if a buyer doesn’t…
Deborah KopsJanuary 29, 2013
For those of you who have read The Economist’s 19th January article “Welcome Home” I…
Deborah KopsJanuary 27, 2013
Two weeks ago when I wrote a blog entitled “If my dashboard is so…
Deborah KopsJanuary 25, 2013
Several years ago, I developed an outsourcing relationship quiz, and posted it on the Shared…
Deborah KopsJanuary 21, 2013
Look around at the players in our shared services community, and you’ll see four distinct…
Deborah KopsJanuary 17, 2013