When I'm not obsessing about the lack of investment in change management when companies outsource,…
Deborah KopsMay 6, 2013
If you missed this, blame it on the post Easter chocolate egg euphoria. Posted on…
Deborah KopsApril 17, 2013
What is the path that takes someone to become a leader in shared services, and…
Deborah KopsApril 17, 2013
If you are so inclined, check out my latest contribution on HfS Research's Blog. Since…
Deborah KopsApril 4, 2013
Heaps of blame is placed on the outsourcing provider when a relationship goes south.…
Deborah KopsApril 3, 2013
If you think the titillating title will transport you beyond the bounds of propriety, don’t…
Deborah KopsApril 2, 2013
Not too long ago I met an Irishman named Coleman O’Flynn at an outsourcing transformation conference.…
Deborah KopsMarch 15, 2013
There seems to be a trend going on amongst outsourcing client types. It’s called…
Deborah KopsMarch 12, 2013
It’s been over two months since the brutal rape that left a 23 year old…
Deborah KopsMarch 5, 2013