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Trouble Ahead: Hazardous Waters for GBS and Shared Services

GBS and shared services are susceptible to executive whim and short memories. Are you ready…
Deborah Kops
Deborah KopsJanuary 19, 2022
wooly mammothArchiveLatestModelsOrganizationViewpoints

Is your GBS organization truly resilient?

Photo credit: Kristin Marie Enns-Kavanagh Or will it go the way of the woolly mammoth?…
Deborah Kops
Deborah KopsApril 21, 2021
LatestModelsOrganizationViewpoints

Making Change: Implementing GBS in Professional Services Firms

When a company’s intrinsic value rests on the ability to attract, satisfy and retain very…
Deborah Kops
Deborah KopsApril 14, 2021
ArchiveModels

If the Shoe Fits, Wear it

Is there a predictive fit between such characteristics as culture, measurement systems, ways of working,…
Deborah Kops
Deborah KopsSeptember 11, 2012
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