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Crossing the Chasm: Why is it so hard to move from BPO to GBS leader?

With GBS talent is in short supply, discounting BPO talent limits options. Moving from BPO…
Deborah Kops
Deborah KopsSeptember 7, 2021
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Next act: can GBS practitioners successfully reinvent themselves as independent advisors?

Practitioner to advisor: not all will make a successful transition. Many years leading a GBS…
Deborah Kops
Deborah KopsMay 12, 2021
leadership is more than a titleArchiveCareersLatestTalent

“Call me anything but late for dinner.”

The misplaced obsession with title in Global Business Services
Deborah Kops
Deborah KopsMay 5, 2021
four connected peopleArchiveCareersLatestOrganization

Want Value? Four Roles Make or Break GBS Success

GBS success is driven by strong teams working together end-to-end to deliver. Value creation, however,…
Janet Ramey
Janet RameyApril 9, 2021
ArchiveCareersTalentViewpoints

Global Process Owners – You’re in demand (now more than ever!)

The market for Global Business Services talent is heating up, despite opinions to the contrary.…
Janet Ramey
Janet RameyNovember 11, 2020

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  • Crossing the Chasm: Why is it so hard to move from BPO to GBS leader?

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