Look around at the players in our shared services community, and you’ll see four distinct…
Deborah KopsJanuary 17, 2013
The prevailing belief in the sourcing world is that cost is king and people are…
Deborah KopsJanuary 10, 2013
Barista or Bangalorean? Time to source shared services (and outsourcing) talent at Starbucks? Recently I…
Deborah KopsJanuary 8, 2013
2013 is bound to be an interesting year. With a host of rumors and suppositions out and about…
Deborah KopsJanuary 5, 2013
ACCA: Expert Insights on Shared Services and Outsourcing This report presents insights from global experts…
Deborah KopsDecember 20, 2012
What is Santa putting in the stockings of all you shared services and outsourcing…
Deborah KopsDecember 20, 2012
You know the situation well; the sponsors are all bought into outsourcing and shared services,…
Deborah KopsDecember 14, 2012
Government is the gift that just keeps on giving...when they're not taking through regulation and…
Deborah KopsDecember 12, 2012
Last week I was wading through a pile of change management methodologies—you know, the…
Deborah KopsDecember 11, 2012