Execution separates the proverbial adults from the children. Outstanding GBS leaders know this and are…
Deborah KopsJuly 7, 2025
Will BPOs sit up and listen? Should they? Will we start to see their expertise…
Deborah KopsApril 24, 2025
Are you ready to dance your way to GBS success? Be ready to learn when…
Deborah KopsMarch 17, 2025
Global business organizations grow, but they also shrink. Is The Incredible Shrinking Man a parable…
Deborah KopsFebruary 26, 2025
What's in a name? is GCC a synonym for GBS? Or a different delivery model?…
Deborah KopsJanuary 23, 2025
Here’s a prescription from Dr Deb: ten resolutions that should see GBS leaders through what…
Deborah KopsJanuary 4, 2025
With Donald Trump set to become the 47th U.S president, what are the implications for…
Sourcing ChangeNovember 7, 2024