GBS transitions ideally appear calm as a duck on water. But below the waterline, the…
Deborah KopsApril 19, 2023
How has COVID changed industry conference-going? Read on for a trip report from SSON's 25th…
Janet RameySeptember 27, 2021
With GBS talent is in short supply, discounting BPO talent limits options. Moving from BPO…
Deborah KopsSeptember 7, 2021
Stepping up to lead Employee Experience raises your organization's visibility, impact, and value. What's stopping…
Janet RameyAugust 3, 2021
Getting the right fit in management persona -- intentional style, approach, and level of engagement…
Deborah KopsJune 16, 2021
What happens when a company's DEI effort goes beyond the traditional gender focus? Learn from…
Janet RameyJune 15, 2021
Sourcing Change is proud to announce national certification as a Women’s Business Enterprise by the…
Janet RameyJune 10, 2021
Wholesale recruitment in the form of poaching teams from other delivery centers—both captive and provider—is…
Deborah KopsJune 8, 2021