HfS Research is the foremost advisory analyst firm and networking community, focused on helping enterprises…
Deborah KopsNovember 3, 2010
Outsourcing or offshoring require a radical adjustment in management style—from situational response to managing by…
Deborah KopsSeptember 30, 2010
Anyone see Outsource last night? Turning outsourcing into comedy is one of American television’s attempts…
Deborah KopsSeptember 25, 2010
Think about what drives outsourcing and shared services adoption--cost reduction. If a program or account…
Deborah KopsSeptember 17, 2010
Why do companies implementing shared services and outsourcing first think about the term “change management”…
Deborah KopsSeptember 14, 2010