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Learn from Leaders

…our change challenge will become: can we change fast enough?Our newest case study content in…
Deborah Kops
Deborah KopsDecember 9, 2010
Archive

Outsourcing Change Management–Relationship Breakdown: It ain’t just culture

Excuse the excrable use of grammar to make a point. So much fault in outsourcing…
Deborah Kops
Deborah KopsNovember 9, 2010
Archive

Sourcing Change partnering with HfS Research

HfS Research is the foremost advisory analyst firm and networking community, focused on helping enterprises…
Deborah Kops
Deborah KopsNovember 3, 2010
Archive

It’s (power)Pointless to manage outsourcing change

It boloxes me that companies think that the lingua franca of communication is PowerPoint, and…
Deborah Kops
Deborah KopsOctober 21, 2010
Archive

Managing outsourcing and shared services: the end of faith-based management?

Outsourcing or offshoring require a radical adjustment in management style—from situational response to managing by…
Deborah Kops
Deborah KopsSeptember 30, 2010
Archive

“Outsource”—friend or foe of outsourcing change management?

Anyone see Outsource last night? Turning outsourcing into comedy is one of American television’s attempts…
Deborah Kops
Deborah KopsSeptember 25, 2010
Archive

“It’s not my job to make my clients happy.”

Think about what drives outsourcing and shared services adoption--cost reduction. If a program or account…
Deborah Kops
Deborah KopsSeptember 17, 2010
Archive

Why Oh Why Oh Why?

Why do companies implementing shared services and outsourcing first think about the term “change management”…
Deborah Kops
Deborah KopsSeptember 14, 2010
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