The slog-em-out that characterized this year’s American presidential race surfaces the question of likeability. Was…
Deborah KopsNovember 7, 2012
Change management is often cited as the biggest impediment to successful shared services and outsourcing…
Deborah KopsNovember 5, 2012
This infographic presents a CFO perspective on the adoption of finance shared services and outsourcing…
Deborah KopsNovember 5, 2012
This report presents findings from a groundbreaking global ACCA study, using data powered by HfS…
Deborah KopsNovember 2, 2012
You probably haven’t heard of meta-leadership. And I confess I had not until I happened…
Deborah KopsNovember 2, 2012
Presentation: PEOPLE: The Make or Break of Offshoring or Outsourcing Learn More...
Deborah KopsOctober 2, 2012
Presentation: Creating a Perfect Storm--How Do You Manage Change in a Global Implementation? Learn More...
Deborah KopsOctober 2, 2012
Presentation: the change up--can we achieve innovation through shared services Learn More...
Deborah KopsOctober 2, 2012
Think Marketing to Accelerate Shared Services or BPO Growth No one gets on the bandwagon…
Deborah KopsSeptember 17, 2012