Last week I was wading through a pile of change management methodologies—you know, the…
Deborah KopsDecember 11, 2012
The immigration officer asks "what do you do?" And, returning from India or wherever, you…
Deborah KopsDecember 5, 2012
Now, I fundamentally believe that branding any corporate business model change that happens through…
Deborah KopsDecember 4, 2012
Outsourcing and Shared Services Change Lessons from the U.S. Presidential Election? Are you kidding?
Before you think I am off my rocker, take a look at my newest post…
Deborah KopsNovember 28, 2012
Shared services and outsourcing aficionados, now you can get the latest and greatest content via an…
Deborah KopsNovember 27, 2012
Like most of us in this soup we call outsourcing and shared services, I…
Deborah KopsNovember 26, 2012
After years of implementation, the fact that outsourcing triggers a myriad of changes—organization, process, workflow,…
Deborah KopsNovember 20, 2012
Over the last few weeks, I must have had at least 10 calls from outsourcing…
Deborah KopsNovember 14, 2012
Not too long ago I was having a conversation with one of our industry’s leading…
Deborah KopsNovember 12, 2012