If GBS solves for scale, speed, and experience, then talent is key. With AI reshaping…
Deborah KopsSeptember 19, 2025
if you’re not paying close attention to your CHRO—how they think, what they value, where…
Deborah KopsAugust 27, 2025
Execution separates the proverbial adults from the children. Outstanding GBS leaders know this and are…
Deborah KopsJuly 7, 2025
by Deborah Kops Here’s a factoid to impress your GBS friends at your next industry…
Deborah KopsJune 22, 2025
Will BPOs sit up and listen? Should they? Will we start to see their expertise…
Deborah KopsApril 24, 2025
Are you ready to dance your way to GBS success? Be ready to learn when…
Deborah KopsMarch 17, 2025
Global business organizations grow, but they also shrink. Is The Incredible Shrinking Man a parable…
Deborah KopsFebruary 26, 2025
What's in a name? is GCC a synonym for GBS? Or a different delivery model?…
Deborah KopsJanuary 23, 2025