Like most of us in this soup we call outsourcing and shared services, I…
Deborah KopsNovember 26, 2012
Not too long ago I was having a conversation with one of our industry’s leading…
Deborah KopsNovember 12, 2012
Change management is often cited as the biggest impediment to successful shared services and outsourcing…
Deborah KopsNovember 5, 2012
This infographic presents a CFO perspective on the adoption of finance shared services and outsourcing…
Deborah KopsNovember 5, 2012
Presentation: PEOPLE: The Make or Break of Offshoring or Outsourcing Learn More...
Deborah KopsOctober 2, 2012
In most nascent marketplaces, the first provider of a service or product enjoys initial market…
Deborah KopsSeptember 11, 2012
Is there a predictive fit between such characteristics as culture, measurement systems, ways of working,…
Deborah KopsSeptember 11, 2012
One company’s multitower contract is another’s bundled deal. Are process and functional outsourcing synonymous? What’s…
Deborah KopsSeptember 11, 2012
The rules we grow up intuitively understanding eventually fade away into distant memories. The same…
Deborah KopsAugust 21, 2012