Archive Fear of Unintended Consequences Ever wonder why your CEO charters an exhaustive study of enterprise-wide sourcing potential, corralling resources…Deborah KopsJuly 31, 2012
Archive Changing to Innovate When the outsourcing industry pundits blithely tosses out the term “innovation,” we tend to…Deborah KopsJuly 18, 2012
Archive Manage Outsourcing Change by Communicating Remorse By Deborah Kops Most of us have been down on our knees praying that the…Deborah KopsJanuary 18, 2011
Archive Starting Out on the Right Foot with Outsourcing Change Management I recently read one of those elaborate corporate leadership books that was trying to boil…Deborah KopsJanuary 1, 2011
Archive Sourcing Change partnering with HfS Research HfS Research is the foremost advisory analyst firm and networking community, focused on helping enterprises…Deborah KopsNovember 3, 2010
Archive It’s (power)Pointless to manage outsourcing change It boloxes me that companies think that the lingua franca of communication is PowerPoint, and…Deborah KopsOctober 21, 2010
Archive Managing outsourcing and shared services: the end of faith-based management? Outsourcing or offshoring require a radical adjustment in management style—from situational response to managing by…Deborah KopsSeptember 30, 2010
Archive “It’s not my job to make my clients happy.” Think about what drives outsourcing and shared services adoption--cost reduction. If a program or account…Deborah KopsSeptember 17, 2010