How often are outsourcing relationships considered “performing” when it comes to meeting SLAs and…
Deborah KopsJanuary 15, 2013
Barista or Bangalorean? Time to source shared services (and outsourcing) talent at Starbucks? Recently I…
Deborah KopsJanuary 8, 2013
2013 is bound to be an interesting year. With a host of rumors and suppositions out and about…
Deborah KopsJanuary 5, 2013
ACCA: Expert Insights on Shared Services and Outsourcing This report presents insights from global experts…
Deborah KopsDecember 20, 2012
You know the situation well; the sponsors are all bought into outsourcing and shared services,…
Deborah KopsDecember 14, 2012
Last week I was wading through a pile of change management methodologies—you know, the…
Deborah KopsDecember 11, 2012
Tired of wading through voluminous reports? Want to see and hear, rather than read fine…
Deborah KopsDecember 6, 2012
Now, I fundamentally believe that branding any corporate business model change that happens through…
Deborah KopsDecember 4, 2012
Outsourcing and Shared Services Change Lessons from the U.S. Presidential Election? Are you kidding?
Before you think I am off my rocker, take a look at my newest post…
Deborah KopsNovember 28, 2012