When I'm not obsessing about the lack of investment in change management when companies outsource,…
Deborah KopsMay 6, 2013
There seems to be a trend going on amongst outsourcing client types. It’s called…
Deborah KopsMarch 12, 2013
There’s been a little-remarked upon trend going on over the last few years—the retirement of…
Deborah KopsFebruary 20, 2013
Over the past few weeks, it seems as if everyone is talking GBS, GBS, GBS.…
Deborah KopsFebruary 4, 2013
The prevailing belief in the sourcing world is that cost is king and people are…
Deborah KopsJanuary 10, 2013
Outsourcing and Shared Services Change Lessons from the U.S. Presidential Election? Are you kidding?
Before you think I am off my rocker, take a look at my newest post…
Deborah KopsNovember 28, 2012
Like most of us in this soup we call outsourcing and shared services, I…
Deborah KopsNovember 26, 2012
Change management is often cited as the biggest impediment to successful shared services and outsourcing…
Deborah KopsNovember 5, 2012
You probably haven’t heard of meta-leadership. And I confess I had not until I happened…
Deborah KopsNovember 2, 2012