By Deborah Kops Most of us have been down on our knees praying that the…
Deborah KopsJanuary 18, 2011
I recently read one of those elaborate corporate leadership books that was trying to boil…
Deborah KopsJanuary 1, 2011
…our change challenge will become: can we change fast enough?Our newest case study content in…
Deborah KopsDecember 9, 2010
Excuse the excrable use of grammar to make a point. So much fault in outsourcing…
Deborah KopsNovember 9, 2010
HfS Research is the foremost advisory analyst firm and networking community, focused on helping enterprises…
Deborah KopsNovember 3, 2010
It boloxes me that companies think that the lingua franca of communication is PowerPoint, and…
Deborah KopsOctober 21, 2010
Outsourcing or offshoring require a radical adjustment in management style—from situational response to managing by…
Deborah KopsSeptember 30, 2010
Anyone see Outsource last night? Turning outsourcing into comedy is one of American television’s attempts…
Deborah KopsSeptember 25, 2010
Think about what drives outsourcing and shared services adoption--cost reduction. If a program or account…
Deborah KopsSeptember 17, 2010