What is Santa putting in the stockings of all you shared services and outsourcing change agents this year?
- Seats at the table when the sourcing strategy is first formulated so you don’t have to clean up afterward
- Business lines that don’t see you as empire builders
- Understanding by fellow team members that change is more than ‘fluffy stuff’
- Executive sponsors who don’t hide behind Power Points
- Providers that understand that they, too, have skin in your change game
- Resources beyond miserly secondments of HR and corporate communications staff
- Budgets that allow you to visit stakeholders before go- live
- Methodologies that actually address outsourcing and shared services change challenges
- Transition leadership that keeps you in the loop
- Sufficient understanding to avoid committing big cultural faux pas
- Frequent flyer status that allows you to fly in the front
- Careers that endure
Best wishes for successful sourcing change in 2013,
Deborah