The immigration officer asks “what do you do?” And, returning from India or wherever, you really don’t want to tell him that your role in life is sending or managing processes offshore. Most of us wish that the US could compete–it certainly would eliminate contextual communications and travel headaches.
Can American talent compete? Check out HfS Research’s groundbreaking study “Around the World and Back Again…Sourcing Services to the USA?” which is thte largest study of its kind to date, co-authored by yours truly. Click here to read more.