What is the path that takes someone to become a leader in shared services, and…
Deborah KopsApril 17, 2013
Barista or Bangalorean? Time to source shared services (and outsourcing) talent at Starbucks? Recently I…
Deborah KopsJanuary 8, 2013
You know the situation well; the sponsors are all bought into outsourcing and shared services,…
Deborah KopsDecember 14, 2012
Last week I was wading through a pile of change management methodologies—you know, the…
Deborah KopsDecember 11, 2012
Now, I fundamentally believe that branding any corporate business model change that happens through…
Deborah KopsDecember 4, 2012
Outsourcing and Shared Services Change Lessons from the U.S. Presidential Election? Are you kidding?
Before you think I am off my rocker, take a look at my newest post…
Deborah KopsNovember 28, 2012
Like most of us in this soup we call outsourcing and shared services, I…
Deborah KopsNovember 26, 2012
Not too long ago I was having a conversation with one of our industry’s leading…
Deborah KopsNovember 12, 2012
This ACCA (the Association of Chartered Certified Accountants) report provides results from one of the…
Deborah KopsNovember 5, 2012