Archive Outsourcing Change Management–Relationship Breakdown: It ain’t just culture Excuse the excrable use of grammar to make a point. So much fault in outsourcing…Deborah KopsNovember 9, 2010
Archive Sourcing Change partnering with HfS Research HfS Research is the foremost advisory analyst firm and networking community, focused on helping enterprises…Deborah KopsNovember 3, 2010
Archive It’s (power)Pointless to manage outsourcing change It boloxes me that companies think that the lingua franca of communication is PowerPoint, and…Deborah KopsOctober 21, 2010
Archive Managing outsourcing and shared services: the end of faith-based management? Outsourcing or offshoring require a radical adjustment in management style—from situational response to managing by…Deborah KopsSeptember 30, 2010
Archive “Outsource”—friend or foe of outsourcing change management? Anyone see Outsource last night? Turning outsourcing into comedy is one of American television’s attempts…Deborah KopsSeptember 25, 2010
Archive “It’s not my job to make my clients happy.” Think about what drives outsourcing and shared services adoption--cost reduction. If a program or account…Deborah KopsSeptember 17, 2010
Archive Why Oh Why Oh Why? Why do companies implementing shared services and outsourcing first think about the term “change management”…Deborah KopsSeptember 14, 2010