Several years ago, I developed an outsourcing relationship quiz, and posted it on the Shared…
Deborah KopsJanuary 21, 2013
How often are outsourcing relationships considered “performing” when it comes to meeting SLAs and…
Deborah KopsJanuary 15, 2013
The prevailing belief in the sourcing world is that cost is king and people are…
Deborah KopsJanuary 10, 2013
Barista or Bangalorean? Time to source shared services (and outsourcing) talent at Starbucks? Recently I…
Deborah KopsJanuary 8, 2013
2013 is bound to be an interesting year. With a host of rumors and suppositions out and about…
Deborah KopsJanuary 5, 2013
ACCA: Expert Insights on Shared Services and Outsourcing This report presents insights from global experts…
Deborah KopsDecember 20, 2012
What is Santa putting in the stockings of all you shared services and outsourcing change…
Deborah KopsDecember 20, 2012
You know the situation well; the sponsors are all bought into outsourcing and shared services,…
Deborah KopsDecember 14, 2012
Government is the gift that just keeps on giving...when they're not taking through regulation and…
Deborah KopsDecember 12, 2012