Archive Farewell to the founding fathers (of the outsourcing variety) There’s been a little-remarked upon trend going on over the last few years—the retirement of…Deborah KopsFebruary 20, 2013
Archive “Call me maybe”– sales approach at outsourcing conferences? Now I’m not always current on the latest pop (for me, the zenith of pop…Deborah KopsFebruary 14, 2013
Archive Outsourcing Relationships: Not Puppy Love I’ve been obsessed about what constitutes a good outsourcing relationship for some time. Whenever I…Deborah KopsFebruary 13, 2013
Archive Shared services and outsourcing: Aren’t we just moving the deck chairs around? If you think about our efforts to transform business functions through shared services and…Deborah KopsFebruary 10, 2013
Archive Legal: The Hardest Profession to Make Outsourcing Change? The last bastion against outsourcing? Recently I sat down with Ed Brooks of the LPO Program…Deborah KopsFebruary 5, 2013
Archive Global Business Services at the Top Table? Servants don’t dine with their employers! Over the past few weeks, it seems as if everyone is talking GBS, GBS, GBS.…Deborah KopsFebruary 4, 2013
Archive Is Innovation in Outsourcing Insanity? I’m obsessed with the concept of innovation resulting from outsourcing. I’d love to find…Deborah KopsFebruary 1, 2013
Archive Buyers Forget that Outsourcing RFPs are Sales Jobs Providers aren’t the only sellers in the outsourcing game. In fact, if a buyer doesn’t…Deborah KopsJanuary 29, 2013
Archive Welcome Home Outsourcing…Without the Welcome Mat For those of you who have read The Economist’s 19th January article “Welcome Home” I…Deborah KopsJanuary 27, 2013
Archive The Outsourcing Happiness Index Two weeks ago when I wrote a blog entitled “If my dashboard is so…Deborah KopsJanuary 25, 2013