Outsourcing or offshoring require a radical adjustment in management style—from situational response to managing by…
Deborah KopsSeptember 30, 2010
Think about what drives outsourcing and shared services adoption--cost reduction. If a program or account…
Deborah KopsSeptember 17, 2010
Why do companies implementing shared services and outsourcing first think about the term “change management”…
Deborah KopsSeptember 14, 2010