Before you think I am off my rocker, take a look at my newest post for SSON on http://www.ssonetwork.com/business-process-management/columns/10-sourcing-change-management-lessons-from-the-us/. Despite the overuse of the word change as a rallying cry on the part of both sides, there really are some lessons in the conduct of the campaigns for shared services and outsourcing leaders.